Version 1.7 · Last updated: September 30, 2026
Privacy should be understandable before you share anything personal. This notice explains what the Echoes Evolved website collects, why an initial inquiry is used, how it moves through the systems supporting the website, and the choices available to you.
It also explains the difference between visiting the website or sending an inquiry and choosing to reserve a private session. More detailed choices about session recordings, transcription, AI-supported tools, storage, delivery, and other client materials are provided separately before a session is confirmed.
Who is responsible for your information
Echoes Evolved LLC is an Arkansas company operated by Ashley Rostami, who is the privacy contact.
For privacy questions or requests, contact:
Ashley Rostami
Echoes Evolved LLC
ashley@echoesevolved.com
What this notice covers
This notice covers:
- Your use of the public Echoes Evolved website.
- Information you choose to provide through the initial inquiry.
- Information you send directly by email.
- Browser preferences and limited technical information used to deliver, protect, and maintain the website.
- A high-level explanation of information that may be processed if you later reserve a private online BQH session.
This notice does not replace the service agreement, booking and cancellation terms, private intake, or separate permission choices supplied during the reservation process. Visiting the website or submitting an inquiry does not authorize a recording, transcription, AI processing of your inquiry or session materials, optional audio creation, public sharing, teaching use, research, marketing, or learning across client work.
Information collected through the initial inquiry
The initial inquiry asks for:
- The name you would like me to use.
- The email address I should use to reach you.
- The city, state or region, and country where you expect to be during the session.
- Your time zone or nearest city.
- Confirmation that you are at least 18 years old.
- Optional information about communication or online-accessibility needs. You are not required to provide a diagnosis.
- What you would like to explore, understand, or make more room for in your life.
- Optional information about days or times that tend to work for you.
- What may help you remain curious, present, and communicative if the experience differs from what you imagined.
- Required acknowledgments explaining the status of the request, the nonclinical scope of BQH, and the use of your information for the inquiry.
On the final review step, a separate, optional checkbox starts unchecked. Leave it unchecked if your request contains no health details. If you choose to include a health detail, checking it gives Ashley permission to receive and keep that detail only to review and reply. You do not need to share health history in this first request. The separate Consumer Health Data Privacy notice explains the limited use and your choices.
Narrative answers may contain sensitive personal information even though the form asks for only a brief first note. A brief intention and practical support needs are enough. Please save diagnoses, health or trauma history, and deeply personal beliefs for a later private intake. Do not use the initial inquiry to send your complete personal, medical, mental-health, trauma, financial, legal, or family history. Do not include passwords, payment-card information, government identification numbers, medical records, or information you do not have permission to share about another person.
Your first inquiry. Information submitted through the inquiry form is used to respond to you, understand what you are looking for, and discuss possible next steps. A brief note is all you need here. If we decide to continue, I will explain any later private questionnaire or intake and your choices before asking for more detail.
The inquiry is not used to diagnose you. Narrative answers are not scored by AI, and an automated system does not decide whether you are a fit for this work.
Submitting an inquiry does not reserve a session, process a payment, create a clinical relationship, or subscribe you to promotional email.
Why the inquiry information is used
The information is used to:
- Receive and review your inquiry.
- Understand what you are looking for and whether a follow-up conversation may be appropriate.
- Contact you at the email address you provided.
- Discuss possible next steps if we both decide to continue.
- Maintain a reliable operational record of the inquiry and its receipt.
- Prevent unnecessary duplicate records or duplicate owner notifications if a submission is retried.
- Protect the website, investigate a technical failure, respond to a privacy request, or address misuse when reasonably necessary.
If we decide to move forward, reservation documents, payment, and the more detailed private intake are handled separately. The initial inquiry does not authorize those later activities.
If a health detail arrives without recorded permission, Ashley restricts its use and promptly reviews what needs removing, rather than automatically keeping it for the ordinary inquiry retention period. This also applies to unexpected health details in direct email. A neutral reply may invite a shorter note without those details.
Direct email
Selecting Contact Ashley opens your own email application. Nothing is sent until you choose to send the message.
Information sent by email is processed through the email services used by you and Echoes Evolved. I may use your message to respond, understand your question, and discuss possible next steps. You do not need to provide your complete history in an initial message. A brief introduction is enough.
How the inquiry is handled
When you submit an inquiry, the website uses Cloudflare to deliver and protect the site and receive the form submission. After the website validates the request, it will send the accepted inquiry through an authenticated server connection to Google Workspace services. Google Apps Script validates it again and creates restricted records in Google Drive and Google Docs.
The restricted inquiry record contains the information you submitted, the required acknowledgment results, a random submission reference, receipt times, and limited operational information needed to maintain integrity and prevent duplicates.
After the Drive record is created, Google Apps Script sends me one minimal notification email. The email contains a generic notice, a random inquiry reference, the time received, and a restricted Drive link. It does not contain your name, email address, or narrative answers in the subject or body.
The visitor-facing website receives only the status needed to explain whether the request was accepted, already received, conflicted with another version, unavailable, or could not be confirmed. It does not receive a private Google Drive link.
Who may have access
Ashley will be the person routinely reviewing inquiries and client records.
Cloudflare and Google may process information as needed to provide hosting, security, server communication, business email, and restricted record storage. Authorized administrators, recovery personnel, or technical service providers may have limited access where needed to operate, secure, troubleshoot, or restore those services.
Information may also be disclosed when reasonably necessary to comply with applicable law, respond to valid legal process, protect rights or safety, investigate misuse, or obtain professional advice. Any such disclosure will be limited to what is reasonably necessary under the circumstances.
Advertising and public sharing
The initial inquiry workflow is not designed to send your answers, name, or email address to advertising platforms, website analytics, or public pages. It does not use your narrative for automated advertising or fit scoring.
The website inquiry itself does not authorize a testimonial, quotation, story, recording, teaching example, research use, marketing use, or other public content.
If your discoveries inspire future work. If something you discover during our work inspires an idea I would like to share in future writing, teaching, or other content, I will ask you first. I will show you exactly what I would like to share and explain where and how it would be used. The choice is yours, and I will respect your wishes.
This promise does not turn a general privacy acknowledgment into permission for a specific public use. Any proposed identifiable or potentially recognizable material requires its own later discussion and permission.
How long inquiry information is kept
Inquiry information is kept according to its purpose, the status of the conversation, any agreed future contact, an active request or dispute, recordkeeping needs, and the capabilities of the systems involved.
For an inquiry that has not become a booking, 90 days without a meaningful reply triggers a human review. It does not trigger automatic closure or deletion. Active conversations, deferred conversations, agreed future contact, a delay in Ashley's own response, a privacy request, a dispute, or another justified exception remain protected. An unbooked inquiry with no meaningful reply for 12 months is ordinarily closed and its active inquiry record and readable Doc removed at the next quarterly cleanup, unless Ashley documents a reason to keep it and a later review date. A closed inquiry may be cleaned up sooner when it is no longer needed.
At the first quarterly review after closure and after delivery problems are resolved, the related owner notification email is also reviewed and ordinarily removed with the case. Necessary correspondence and limited records needed for an ongoing matter, privacy request, dispute, security concern, or other justified purpose may be retained.
These are human review and cleanup practices, not an automatic deletion promise.
If an inquiry becomes connected to a booking, the information needed for that relationship may become part of the separate client and business record. Those records follow their own purposes, permissions, and retention criteria.
The 90-day period associated with access to delivered session files does not establish deletion of Echoes Evolved's internal records.
Information connected with a reserved session
If you later reserve a private online BQH session, additional information may include reservation records, signed documents, private intake answers, correspondence, payment records, session notes, and any recording, transcript, AI-supported material, audio file, or delivery record that you separately choose or authorize.
Some administrative and service records are necessary to provide and document the service. Optional processing remains separate. Recording, transcription, client-material AI use, optional audio creation, private delivery methods, learning across client work, testimonials, and public sharing are not treated as one blanket permission.
Your reservation documents explain the specific choices, purposes, providers, storage, access, retention, and available alternatives before your session is confirmed. Acknowledging this website notice does not replace those separate agreements and choices.
Detailed session permissions and withdrawal procedures belong in those private signed materials. This public notice provides only the high-level explanation needed to understand the relationship between the website inquiry and later client processing.
Thoughtful technology, human judgment
Human judgment leads. Technology supports. The specific choices are explained before your session is confirmed.
Thoughtful technology, human judgment. My intuition, experience, and multidimensional perspective lead this work, grounded in deep listening to you. I pay attention to how your thoughts, emotions, imagery, and lived experiences connect, holding both the details and the broader picture with curiosity and care.
When it is appropriate and you have agreed in advance, I may use AI within my business workspace to support continuity, organization, and expansive pattern recognition. I collaborate with it; I do not depend on it. I review what it produces, correct it where needed, and decide what, if anything, is useful. It does not lead the session, make decisions, or determine what your experience means.
Used intentionally, mindfully, and with discernment, AI can add structure and help me notice possible connections, including details that may be difficult to hold all at once while I am fully present with you. Your lived experience remains yours, and my human judgment remains responsible for how I use the tool. If you choose to reserve a session, your reservation documents explain the specific uses, boundaries, and permissions before your session is confirmed.
Submitting the initial website inquiry does not authorize AI processing of your inquiry answers. Any later use of client material with an AI-supported tool requires the applicable advance agreement and verified provider settings. A human-only alternative is addressed in the private reservation materials.
Technical information and logs
Cloudflare and Google may process ordinary technical and security information needed to deliver and protect their services. This may include an IP address, browser or device information, request time, requested page or endpoint, response status, security events, and error information.
The Echoes Evolved inquiry record is not designed to save your IP address as an answer or record field. The application code is designed not to place inquiry answers, transport secrets, private Google links, or Google responses into custom logs. Responses use controls intended to reduce caching of form results.
How information is protected
The inquiry workflow is designed to use encrypted HTTPS connections in transit, server-side field validation, strict field and size limits, repeated validation before storage, a private server credential for the Cloudflare-to-Google connection, restricted Drive records, minimal owner notifications, duplicate controls, and responses that are not intended to be cached.
These safeguards reduce risk but cannot promise absolute confidentiality or security. No website, email service, cloud platform, video service, or storage system is completely risk-free.
Your privacy choices and requests
You may contact ashley@echoesevolved.com to:
- Ask what information Echoes Evolved holds about you.
- Request correction of inaccurate information.
- Ask whether information can be deleted.
- Change or withdraw an optional permission for future use.
- Ask a question about the technologies involved.
- Raise a concern about how your information has been handled.
I may need to verify that a request comes from the correct person before releasing, changing, or deleting information. I will use a proportionate method and avoid asking for more information than reasonably needed.
Some information may need to be retained when reasonably necessary for an active service, payment or recordkeeping responsibility, legal obligation, dispute, security need, or protection of legitimate rights. If a copy has already been downloaded, forwarded, or stored independently by another person, removing the business copy may not remove that independent copy. Provider trash, backups, recovery systems, or legal holds may also affect the timing and extent of deletion.
The ordinary three-business-day email response window is not presented as a statutory privacy-request deadline.
International visitors
Echoes Evolved LLC is based in Arkansas in the United States. This website is written primarily for adults in the United States, and online sessions are available to English-speaking adults internationally.
Information may be processed in the United States and in other places where Cloudflare, Google, or their service providers operate. Privacy rights and international-transfer requirements vary by location.
Adults only and urgent help
The website inquiry and Echoes Evolved services are intended only for adults who are 18 years of age or older. They are not directed to children.
If I learn that information was submitted by someone who is not eligible to use the inquiry, I will review the situation and take appropriate steps based on the actual record and applicable requirements.
The inquiry is not continuously monitored and cannot provide urgent, crisis, or emergency support. If you or someone else may be in immediate danger, contact local emergency services. In the United States, call 911 or contact the 988 Suicide & Crisis Lifeline by calling or texting 988.
Changes to this notice
This notice may be updated when the website, inquiry process, service providers, business practices, or applicable requirements change.
The revision date and version appear at the top. Material changes will be made before an affected collection or processing practice becomes active whenever reasonably possible.
Contact
For privacy questions or requests, contact:
Ashley Rostami
Echoes Evolved LLC
ashley@echoesevolved.com